Tag Archive: training

6 Ways to Stay Motivated in Your Work at Home Business

6 Ways to Stay Motivated in Your Work at Home Business

Whether you’re just starting out with your work at home business or you’ve had a home business for many years, you’ll need to stay motivated if you’re going to see continual success. Everyone goes through a home business slump occasionally, but it’s those who stay motivated who will reach their goals. Here are five simple ways you can stay motivated in your work at home business.

1. Work from a List

Create a daily, weekly and even monthly list of things to do in your business. This sounds so simple, but yet a “to do” list is a powerful tool in helping you accomplish home business tasks. Prioritize your list each day so you can do those things that are most important first. If you have tasks that you absolutely dread, then put those tasks at the very top of the list if possible. This will give you a free mind for the remainder of the day to concentrate on the tasks you enjoy.

A list can consist of many things, from promotion steps to phone calls to make, and even a stack of papers that must be organized on your desk. Most successful business people create a list and then check off items as they are completed. This gives a sense of accomplishment throughout the day as you complete tasks.

2. Search for New Opportunities during Slow Business Times

Having a slow time in your work at home business? Don’t despair. And, whatever you do, don’t go apply for a job at the local fast food chain – just yet! Stay motivated by seeking out other home business opportunities that may tie into your current business.

Perhaps you offer a product or service that sells very slowly during the spring months. You could seek out related products or services that would be popular during those months to offset the other in profits. This will give you a chance to make money and enjoy multiple streams of income year round!

3. Take an Online Training Course for Better Education

Educate yourself through online training courses related to your field so you can learn how to maximize your skills and profits. There are many training courses available online today in the fields of web design, graphic design, online marketing, real estate, travel, office skills, medical, insurance, and finance.

With online training, you choose only those courses that will benefit you and your work at home business. You can usually take the courses at your own leisure from home, and will pay far less than you would for a college course.

4. Expand Marketing Avenues

Don’t settle for less. Use the wisdom and experience of others who have been in business a while to expand your marketing avenues. You might consider reading after top marketers to get Internet marketing ideas. Also, there are many ways to promote your work at home business off-line.

To stay motivated, always test your efforts to see what results they bring. This is far more exciting than paying for ads and never knowing if they work or not!

5. Network with Others

Another way to stay motivated during a business slump is to network with others. Find others in related fields who can offer advice and encouragement about your business. A work at home business can be lonely at times because you never leave the house! Finding others online and off-line who do the same thing will give you an outlet for those lonely days.

Use these tips to stay motivated in your work at home business. You deserve success, so don’t give up!

Best practices for Webmeetings

Best practices for Webmeetings

Best practices for Webmeetings.Best practices for Webmeetings. Preparation
According to the number of participants, you will decide to broadcast the voice through a normal telephone call or through an audioconference. In this regard, we offer a free audioconference service in which the participants make a usual long distance call with access points in Europe and America as well as in a passage via Skype, with the necessary password to join in. The meeting’s WEB page is edited to display the order du jour. Other resources are offered, under SERVICE, specially to detect the opening of an invitation e-mail ensure the automatic resend to those whom have not confirmed their participation as well as to convert an Excel  file into an interactive board.

Best practices for Webmeetings. Progress
Several Conferenceware functionnalities can be used to profit from the efficiency of an eMeeting. The same apply to the PowerPoint presentation and screen sharing in order to be able to display Word or Excel documents, for example. Also, several presenters may intervene under the guidance of a conference master or president of the assembly and each of the participants might be authorized to write on an interactive board or to make notes on a presentation. The presenter can transmit to the participants any screen saver or image or file, such as a report. While in meeting, a participant can virtual raise his/her hand to show the intention to share something publicly or communicate privately with the presenter, just like whispering. Finally, a question might be submitted to consideration by vote and the results may be displayed or not, as wished by the presenter.

Best practices for Webmeetings. Follow up
The meeting’s report indicates not only the participants but also the answers given to questions asked or votes taken. Moreover, by recording a meeting, in which voice and image are synchronized, the absentees could see it any time by getting the hyperlink and password required to replay it. Best practices for Webmeetings.

Best Practice on Presenting a Webinar

Best Practice on Presenting a Webinar

Best Practice on Presenting a WebinarBest Practice on Presenting a Webinar Preparation
A WEBinar constitutes a communication activity in which image and message will be combined. This is where is clear the importance of customizing the WEB page of the meeting room with your logo and screen where the title, the lead, of your WEBinar appears. You can even choose some music to make the waiting period more agreeable, before the beginning of the WEBinar. In order to interact with the participants, the voice broadcasting is made in parallel with an audioconference. In this regard, we offer a free audioconference service in which the participants make a regular long distance call with access points in Europe and America. The WEBinars’ promotion is done via Internet. We have at your disposition, in our international page, a WEBinar’s agenda for you to advertise. The persons interested in participating are asked to fill out a registration form that is deactivated after 25 people registered that maximum number of participants that Conferenceware handles.

Best Practice on Presenting a Webinar Progress
Several Conferenceware functionalities contribute to the WEBinar success. First of all, a PowerPoint presentation and the screen sharing in order to make a software demonstration or to display Word or Excel documents, for instance. Also, several presentors might intervine under the conference master guidance. The presentor might send any document to the participants, such as a brochure. Finally, in order to conduct your WEBinar and interact with the audience, you may submit a question, get the answers and display them immediately.

Best Practice on Presenting a WebinarFollow up
At the end of a WEBinar, the participants are usually directed to a WEB page of your choice. It could be a poll for which we offer a free poll service, that includes 100 persons responding a month. The WEBinar report, with all the general information of each participant, is imported on a text, CSV or XML format into your CRM software to generate the contact information. Finally, the recording of a WEBinar allows the presentation any time of a demonstration of your products or services getting the feedback from the spectators through emails.Best Practice on Presenting a Webinar

Best Practices for CRM

Best Practices for CRM

Best Practices for CRMBest Practices for CRM: Preparation Make the difference between the development of current clientele and market prospecting. In the first case, contacts are identified and are established in the client’s account. Therefore, is convenient to organize a presentation since Conferenceware automatically generates the information required for an invitation, the description, schedule and the mode for voice broadcasting within the format of a new message. From there, you just have to select the persons you want to invite among your contacts. Consequently, a copy of the invitation is saved in each of your contact’s file, in your CRM software. In the case of prospecting by WEBinar, the list of registered persons is imported in CSV format in order to automatically build contact information in your CRM software.

Best Practices for CRM Progress
The objective of commercial presentations is usually to get information regarding the prospect’s business problematic and to identify the persons with power among the organization that have the weight to make the buying decision making. Is through the interactive questionnaire that is possible to evaluate the preoccupations in terms of problems along with the buying criteria of each of the persons influencing the process. While meeting with them, you are able to identify each person’s role within the acquisition, user, evaluator, and their level of knowledge, beginner or expert as well as their attitude: ally, neutral or hostile. In the case of acquired clients, the interactive questionnaire is precious to evaluate their loyalty particularly their disposition to make referrals.

Best Practices for CRM Follow up
The report of a reunion indicates not only the participants but also the answers they have provided to the questions submitted: problems, retained buying criteria, loyalty index. From there, you should be able to prepare a differential proposal, showing by the grade of pertinence, your understanding of the client’s needs. Moreover, by recording a meeting, in which voice and image are synchronized, it can be replayed to check the fine tuning and be kept in the file as an attachment to opportunity.
Empower your sales teams with tools that help them learn more about your customers, spend more time on high value activities, and build lasting customer relationships from anywhere in the world.

Comprehensive contact views

Every record in your CRM is easy to search for and modify, and is structured like a portfolio, so that any associated information is also easy to find. Whether you’re looking at leads, customers, organizations, or opportunities, see all of the related notes, email communications, campaign engagement histories, documents and beyond in an easy to read and modify view.

Be prepared for every appointment

Integrated calendar, activity, and notification management ensure that you’ll never miss another appointment, and with built-in record associations you can rest assured that you’ll always have everything you need to succeed when the time comes.

Automate repetitive tasks

Save time by automating even complex repetetive tasks. Whether it’s sending an email, creating a record or appointment, or updating a field, if there’s a set of standard conditions that can trigger for the task, then your CRM powerful workflows engine can automate it.

The tools you know and trust

From Outlook, to Google Apps, to Office, Exchange and beyond, your CRM integrates with the tools that you already use, so that you can focus on the deals that drive your business.

As mobile as you are

Whether in the office, or around the world, your CRM is accessible on demand, ensuring that you have access to your data wherever an internet connection is available – and for those moments without internet connection, your CRM Mobile for iPhone and Android work offline, so that your data is never out of reach.
Comprehensive reporting

Slice and dice data and compile extensive reports that filter on anything in your CRM from deal flow to employee performance. Use that information to drive insightful decision-making that closes the loop on your business’s processes. Best Practices for CRM

Six Sigma And Online Training

Six Sigma And Online Training

Six Sigma And Online TrainingSix Sigma And Online Training. While nothing can exceed the breadth, depth, and quality of direct in-person training, various factors can make it inconvenient. If your organization is serious about Six Sigma training, but find it difficult to get everyone together for instructor-led training, then an online Six Sigma course is a worthy alternative. An online training program can give your organization more flexibility and even reduce your training costs.

Online training has been shown to be useful for many learning applications and Six Sigma is one of those. The advantages of online training over instructor-led training are simple but profound. There is considerable savings in cost as online instruction is less expensive than in person classroom training and there are no travel expenses. Also online training offers greater flexibility in scheduling and causes less interruption in work schedules. Six Sigma And Online Training

An online training course combines the advantages of uniformity in training and self-paced training. The basic course is the same for each trainee but can be delivered to different people at different times. While a human instructor is only available a limited time, online training materials don’t “go home” and trainees can review the subject matter as needed or desired. Support can be supplied via e-mail or phone. This scheduling flexibility is one of the benefits of online training. Six Sigma courses can be made available for a specific amount of time. For example, you could be granted access to the course material for four weeks which could be extended an additional two weeks on request at minimal or no extra cost. Six Sigma And Online Training

The electronic format of online training makes it easier to tailor training to your specific needs. Training can be split into modules and you can present different modules to different people in your organization giving them only the training they need to fulfill their role. A Six Sigma online training program can provide an overview of the Six Sigma concepts and tools while going into detailed procedures and knowledge as needed. Those who need the basics of the Six Sigma methodology can receive it in a concise and easy-to-understand format. Those who need more advanced topics such as Six Sigma deployment practices, project development, and the DMAIC problem-solving approach can receive those. Six Sigma And Online Training

Six Sigma training in an online electronic format focuses on active and applied learning methods where people can interact directly with the material and tools. Trainees are able to view samples of Six Sigma projects including some of the methods used within a Six Sigma project. Trainees can also get hands-on experience using some of the many statistical tools used in Six Sigma. Rather than just hear about statistical methods, they can see how they work in a spreadsheet in front of them. They can play with the numbers and even practice computing for variables to see directly how the tools function. Six Sigma And Online Training

The online format also gives you more control over the training and greater assurance that your people are achieving each learning objective. Well placed mini quizzes can be employed to check for student understanding and give immediate feedback. Trainees will know in “real-time” whether they understand the concepts presented and the online course can provide repetition of content if needed. Trainees can spend more time on the modules you need. –invest as much or as little time as appropriate for you and not a class on each module.

Online training most likely will not require any additional equipment at your location. Training is delivered through existing computers and an Internet connection. Most online courses will run through any Internet browser on any operating system. You will need to dedicate newer and powerful computers to the training is the course has graphics, sound or video. Don’t make the mistake of using old castoff computers as your training computers. That will just make your trainees frustrated.

A well designed Six Sigma online training course can be highly effective. The flexibility of scheduling and content delivery, plus the cost savings make online Six Sigma training either as an addition to or a replacement for the face-to-face classroom environment, a strong part of your organization’s Six Sigma deployment. Six Sigma And Online Training

 

Branching Out: Staffing Issues to Consider When Opening a Second Location

Branching Out: Staffing Issues to Consider When Opening a Second Location By Iris Dorbian.

Imagine this scenario: After some early struggles, your small business is starting to make money. Your customers are loyal and steady and you are at a point where you can easily pay your overhead and vendors (while taking a healthy salary for yourself). More so than ever, you are ready to open a second location.

Such a proposition presents exciting opportunities for a growing business but it also offers considerable challenges. The biggest hurdle—aside from finding a convenient and affordable location in relatively good condition—is personnel. How are you going to find reliable employees that you’ll be able to trust when you’re not around?

Transfer responsible employees to the second location

If you know straight off that you will not be present much at your company’s second branch, consider transferring key employees who are already well-versed in how your business runs. Such a move will not only save you a lot of sleepless nights, but it will also give your second location a running start by staffing it with trained personnel who can prioritize and act responsibly on your behalf.

Keep in mind some potential pitfalls, however. Moving original staff to a second branch could cause disruption to the workflow at the flagship location. Further, original staffers might not be adept at training a new team to handle company protocol while also dealing with the work volume. That’s why it’s important to fully explain expectations to your flagship staff before you begin shifting workers around.

Hire only when necessary

This may sound counterintuitive when you’re looking to expand, but if your business is a small mom and pop-owned operation with limited funds, it’s an important point to consider.

“Don’t take on the added expense of extra employees until you really need to,” advises Lucille Skroce, co-owner of Matisse Chocolatier, an Englewood, New Jersey-based gourmet chocolate shop that recently opened a second branch in Orangeburg, New York. “You work with what you have until you can’t do it anymore.”

Skroce, who purchased the business in 1995 with her husband Vlado, cites a familiar scourge as the reason for the expansion. “My husband has been unemployed in the construction industry the last three years,” she admits. “[Matisse Chocolatier] is the one business [in our family] that’s doing OK so we thought maybe we can do it again and have another revenue stream coming in.”

Since the second location opened last December, Skroce and her husband have been its full-time staff. However, she recently hired a part-time employee who is not a transplant from the flagship store, which has two full-timers and several part-timers. This addition allows Skroce time to pursue other things and “have a life,” she says.

Don’t sacrifice customer service

Replicating the success of your flagship at a second or even third location means offering the same level of customer service. Don’t sabotage those efforts by skimping on your employee training.

“Our clients love the ability to talk to a real person every time they call in,” says Craig Rollins, CEO of LJCooper Wealth Advisors, a small wealth management firm that launched in Utah in 2000 and has since branched out to offices in Colorado, California, and Florida. “I will never have an automatic or phone tree installed because our customers go out of their way to tell us how much they appreciate being able to speak to a live person.”

“Servicing your clientele needs to be about providing a quality experience that is repeatable and reliable from the receptionist to the CEO,” says Rollins. “Management should staff according to how good they want their customers’ experience to be.”

Even though Lucille and Vlado Skroce are the full-time team at their new location, they are slowly integrating their part-time employee into the new store. The goal of this take-it-slow approach is to give them the time to sufficiently train the new hire so that eventually she will be able to run the second location with little to no supervision.

PQ_StaffingIssues.jpgHire via word of mouth

For small business owners, hiring a new worker through referrals, rather than placing an ad on an industry job board or a site like Craigslist, may be their best bet. Filling a position via word of mouth fosters a greater climate of reliability.

“When you have a small family-run business, your whole family and life revolves around it,” says Skroce. “That’s why it’s so important that the people you bring in are people you can trust.”

Find future employees among customers

“Learn from your prototype what you want out of your staff, then start building buzz to attract that type of individual long before your new store opens,” advises Edward Liesenfelt, general manager of Gelato Paradiso, an Italian dessert shop that opened in Newport Beach, California in 1999 and expanded to a second location in Laguna Beach in 2006. “The reason you are expanding is likely because your flagship location is popular enough to warrant a new venture. Use that to leverage interest in your new location not only from consumers but for potential employees as well.”

Using a strategy similar to that employed by the Skroces, Liesenfelt says Gelato Paradiso, which typically hires employees on a part-time hourly basis, does not advertise vacant positions—even on its website. Rather, Liesenfelt says he looks for applicants drawn from customers that have expressed an interest in working at the shop.

“This way, when we require new help, we start with an applicant base that has already come in, tasted our product, and taken the initiative to get a foot in the door,” he explains .“By the time new prospects fill out their applications, they have already envisioned themselves as a part of our company, which shows during the interview process and beyond.”

Never forget that employees are your best brand ambassadors. Hire smartly and you will foster a work dynamic that will not only make workers want to be part of that environment but attract enthusiastic customers to your next store as well.