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In A Small Business, You Must Be Single Minded

In A Small Business, You Must Be Single Minded
You’ve read about the importance of being courageous, rebellious and imaginative. These are all vital ingredients in an effective advertising campaign. However, they must be tempered with the most important ingredient of all—strategy.

As long as the advertising industry has been in existence there has been debate about whether advertising is art or commerce. Quite frankly, this kind of divisive argument is a waste of time and has only helped to diminish what little respect the industry has earned through the years. Besides, the answer is simple. Advertising is the art of commerce.

It can’t be pure art because pure art won’t engage the consumer on behalf of the brand. Art can certainly get people’s attention, but it rarely causes them to take action. If the consumer is not actively engaged, the brand won’t grow. If the brand doesn’t grow, the company won’t profit. And if the company ceases to make a profit, it dies and takes its brand with it.

On the other hand, advertising can’t be mere commerce because capitalism, in and of itself, is not pretty. It doesn’t make people sit up and take notice. Pure commerce deals with the exchange of money for goods and services. How boring is that. Besides, you don’t want to encourage simple commerce. You want to promote branded commerce. That is what makes strategy so important.

Let’s be clear. We’re talking advertising strategy. Advertising is not marketing. Marketing involves several disciplines including product, pricing, packaging, distribution, customers and promotions (which encompasses public relations, advertising, point-of-sale, direct marketing, e-marketing, etc.).

If your ad agency can’t tell the difference between marketing and advertising strategy, run like hell. You’re liable to waste a lot of money. Now some agencies do understand the balance between the broader marketing picture and the narrow, targeted advertising scope. If they are capable and comfortable operating in both realms, they will be a very valuable partner to you.

The importance of a strong ad strategy can’t be stressed enough. Creating ads without strategy is like throwing a ping pong ball at a speeding car in a wind storm. There is little chance you will hit your target.

With a sound advertising strategy, however, even a company with a limited budget can compete against deep-pocketed competitors. Such is the power of the single idea that remains constant over time. This, my friend, is the essence of long-term branding.

You must start by knowing to whom you are speaking and to whom you should be speaking. What are their hot buttons? What kinds of things are they paying attention to (art)? What would make them want your product or service (commerce)? What kind of life do they lead? What are some of their daily hassles? Can your product or service help with any?

The key, of course, is to begin thinking about your customers and potential customers. Focus on their needs instead of your own. By offering solutions to their needs, you will fulfill your own profit needs. It doesn’t work the other way around. Trust me.

Only after you know your audience, should you start thinking about how to communicate with them. Because only then will you know how and where to reach them.•

This article introduced the fourth of twelve steps. Challenge yourself, your staff and your advertising agency to revolutionize your ad program. If you missed a previous step, contact the author for a complimentary copy. And, remember, every revolution begins with just one step.

April 5, 2014 Today's Business, , , , , , 1 Read more >

In Business: Be Courageous, Be Imaginative, and Be Rebellious

In Business: Be Courageous, Be Imaginative, and Be Rebellious
For such a simple statement, this is one of the hardest things for people to do. It goes back to that damn survival instinct each of us is born with. If an animal draws attention to itself in the wild, it might soon find itself the main course of a larger animal’s next meal. That fear of being chewed up and spit out has survived all our millions of years of evolution and is alive and well in today’s business environment.

Fight or flight is another instinct many of us haven’t yet learned to manipulate. It’s easier to run away from a new idea than it is to stay and fight for it. With today’s leadership-by-committee mentality and intense public scrutiny, the easiest solution is unfortunately the most popular. Companies today often miss the forest through the trees. They tend to concentrate so much on short-term profit that they fail to make investments or take advantages of opportunities that promise long-term profit simply because they require a short-term loss.

It may also be argued that fighting for a new idea—whether that means pushing for the development of a new product, staving off competitors or supporting a slumping brand rather than letting it die—is usually undesirable because of such costs.

Certainly that might be true in the short term, but in the long run, giving up too soon my actually cost your company far more in lost revenues, public outrage or shrinking market share. It requires a different way of thinking. Advertising and promoting your business is an investment in your business’ future. Investments are not mere costs. They come with a benefit.

Let’s get one thing straight from the very beginning. No company ever dominated its industry by operating with a philosophy of fear. And, ultimately, no company can survive if it doesn’t learn to conquer its fear and take chances, make changes.

It is the ability to see past any short-term problems to the bigger, long-term picture that has fueled the meteoric rise of the world’s most successful companies. Nobody knew what Apple was before its history making 1985 Super Bowl commercial.

Apple paid to run that commercial only once, but it ran again hundreds of times around the country and the world during local and national news broadcasts. Stories about Apple and its commercial were front-page news for weeks.

When it comes to advertising, you might wonder what kinds of changes are needed. After all, it’s just advertising. If your ads look like your competitors’ ads, if your messages are strikingly similar, if you talk to yourself instead of your customers, if you worry more about your logo being large enough than the message being attention-getting enough, you need to change.

Now this is just the first step, so we won’t get into any more detail here. The object of this step is to let you know that you need to screw up your courage and prepare to make some changes in your advertising that will have a profound effect on your bottom line.

Fear is the greatest motivator. However, instead of motivating people to act, it usually causes people to freeze or retreat. It takes courage to make the kinds of changes that are needed to survive in today’s crowded, complicated and competitive business environment.

Conquer your fear. Be courageous.•

This article introduced the first of Jeff Berney’s “Twelve Steps to Creating Breakthrough Advertising Campaigns: A creative philosophy to help companies recover from years of playing it safe.” Challenge yourself, your staff and your advertising agency to make a revolutionary transformation of your advertising program. And, remember, even the largest revolution begins with just one step—the first.

What’s the easiest way to kill a great ad campaign before it even begins? Take it too seriously. Advertising is not rocket science. You shouldn’t need a degree in the physical sciences to create or understand an ad.

And you should never, ever, under any circumstances, kill an ad because it is not literal enough. On the contrary, if you find your ads are too literal, you should destroy them all and start fresh.

Are Volkswagens flawed pieces of junk? No, but an ad with the headline “Lemon” gets your attention, doesn’t it? It makes you want to read the story, which goes on to explain how the particular car shown in the ad would never be driven because VW cares so much it weeds out the lemons so you never get a bad car. Think what an opportunity would have been missed if the folks at Volkswagen had taken that headline too literally.

Think about it from this angle. Why do people read an ad or watch a commercial? The majority do so because they find them entertaining and informative. If your ads are all information and no entertainment, you’ve wasted your budget.

This is not to say that an ad should be created purely for entertainment purposes. Again, a great ad is both entertaining and informative. The entertainment value should be derived from a feature of your product or brand. In other words, what you’re selling should be the star of the show. Sounds simple enough, but it is often hard to strike the right balance. That’s what makes advertising so fun.

How much information does your audience really need? What kind of story will they find entertaining? These are questions that should be asked and answered early on so that when you finally are presented with an ad or a campaign, you can judge the work according to these preordained guidelines.

A good campaign will reach your target audience and talk to them on a personal level. This has a valuable effect on your sales and reputation. A great advertising campaign will do more than that. It will create a buzz outside of your target audience.

Apple Computer’s “1984” commercial ran only once. But it is still one of the most talked about commercials because it was rebroadcast on every major news show and written about in every major newspaper for weeks and months. And none of this cost Apple anything more than a single TV buy.

It’s worth noting that Apple’s Super Bowl commercial helped make the company a household name and created unbelievable demand for the new Macintosh computer-yet the ad never showed the product or explained any details about it.

BMW’s Mini Cooper was one of the first cars to be introduced in the United States with no TV advertising. Blasphemy! Instead, they bolted the Minis to the roofs of SUVs and drove them around major cities. They created tongue-in-cheek billboards, interactive print ads and great guerrilla promotions. Most importantly, they created a waiting list of customers who couldn’t wait to get a Mini.

Companies that think bigger become bigger. It’s a self-fulfilling cycle. If you just think like a local operation, you might miss the opportunity to expand regionally, nationally, or even internationally. Your advertising campaign should reflect the direction of your company—even if you’re not yet there.

Challenge yourself and your agency to think bigger.•

This article introduced the third of twelve steps. Challenge yourself, your staff and your advertising agency to revolutionize your ad program. If you missed a previous step, contact the author for a complimentary copy. And, remember, every revolution begins with just one step.

In order to get consumers (whether they are retail or service customers or business-to-business audiences) to notice an advertising message, many companies resort to loudness and one-upmanship. Neither of these tactics works in the long run.

If your competition is talking loudly and you decide to yell louder, what do you think they will do? Yep. They’ll start to scream. Nobody wins a shouting match when it comes to advertising. And usually you’ll find you even lose a few customers in the process because they can’t stand the noise.

It’s the same with one-upmanship. If you have to compete on more and better coupons or more and better discounts, giveaways or incentives unrelated to your core product, your revenue per sale decreases as well as your number of sales.

Customers see these types of games as gimmicky, fake and disingenuous; and they leave. The ones who do stay now view you and your competitors as commodities with no difference except your price. That is a dangerous place for a company to find itself.

The answer to clutter is not more clutter; it’s finding who wants to hear you and speaking to them. So how do you compete if you can’t out shout or out discount your competition? You get rebellious and radical with your advertising.

Do those words scare you? That’s okay. Remember, you’re being courageous now. You can handle it. Besides, rebellious and radical aren’t dirty words. They will help you draw attention away from your competition without resorting to screaming and insulting your customers.

It’s not about being outrageous just to get attention; it’s about being remarkable. An advertising campaign with a strong rebellious strategy is, by its very nature, different from anything your audience will find from your competitors’ marketing efforts. It’s unexpected. It’s surprising. It’s effective.

There are two keys to creating a successfully rebellious advertising campaign. The first is the big idea. This idea comes from a strategy that is derived directly from your customers and their relationship with your brand. You arrive at this idea through a discipline called account planning. We’ll get into the details of both the big idea and account planning in later articles.

The second key to a successfully rebellious advertising campaign is attention. You can’t gain attention if you don’t learn to identify and then steer clear of the norm. It doesn’t matter how great your product or service is or how large your potential market, if your target audience doesn’t pay attention to your message, your ad budget has been wasted.

Think about these two keys while you flip through the newspaper or a magazine. Ponder them while you watch TV. You should notice something almost immediately. Most ads today don’t seem to be based on any big idea. Many are so boring that you flip right past them without noticing them. Others get your attention but the ads don’t have much to do with the product so you quickly forget the brand the ad was supposed to sell you. What an opportunity for your brand!

Now, there is a caveat to being rebellious. Your ads should never be different just for difference sake. The difference should be derived from your brand’s uniqueness.•

This article introduced the second of twelve steps. Challenge yourself, your staff and your ad agency to revolutionize your advertising program. If you missed the first step, contact the author for a complimentary copy. And, remember, every revolution begins with just one step.

April 5, 2014 Today's Business, , , , , , , 1 Read more >

Branding and Naming Your Product: Here Are Some Tips

Branding and Naming Your Product: Here Are Some Tips

Product naming is a key aspect of branding. The name you ultimately choose will reflect who you are, your company’s personality and vision. But more importantly, it must unforgettably embody the promise of your product’s main benefit to your potential customers. It can dovetail generically with your competition, but ideally, it should stand out from the crowd. Where to begin? Here are some basic guidelines.

If the field’s too crowded, be unique

MSN Search, Netscape Search, AOL Search, they all stayed in the same category, so you could play it safe and go with Stupendous Search or Super-Duper Search. This works for a time, but as soon as the field gets too crowded, you’ll be lost in the mush of sameness with ever diminishing name recognition. If you’re in it for the long haul, better to break away from the crowd with a name like Google, Yahoo, or even Dogpile (though I’m not a fan of going into the scat category just to be unique). Even Kinkos—the founder’s nickname (he had kinky red hair in school)—is different enough to be memorable.

Avoid tongue twisters

There’s a little part in all of us that hates to be embarrassed. When we ask for a product or talk about it with friends, we want to sound literate and not fumble over pronunciations. So be kind to your potential customers and avoid tongue twisters, or any name that’s unusually long or foreign sounding. If you can’t find a single-word name, don’t go over two or three syllables.

Alliteration can help with longer names

Okay, so the president of the company likes all the longer names on your list. You can make them more memorable and/or easier to pronounce by using alliteration. Consider Circuit City (originally, the incredibly bland, monosyllabic, Wards). Or Downtown Disney, Or the most famous brand in the world, Coca Cola. All four syllables, yet they roll off the tongue with surprising ease.

Avoid abbreviations

Abbreviations lack personality and communicate very little in terms of benefit or brand character. Sure, IBM, MCI and ABC have big recognition and identity, but they also spent years and millions in virtually all media to promote their image—using images of people and situations that were warm and fuzzy. Even billionaire Bill Gates chose Microsoft over MS (which has some undesirable connotations).

Convey an implied benefit

If you don’t have a lot of media dollars to spend on name recognition, try for a name that conveys a benefit or describes content. Snapple started out with a name that combined two of its original flavors: Spice N Apple. Silk—the soy-based milk brand—combines soy and milk. Benefit-oriented names include EasyOff oven cleaner, Miracle-Grow plant food, and Hearthwarmer (a fireplace insert).

Lost in Translation…or worse!

Most of us have heard the story of Chevrolet introducing their “Nova” in Spanish-speaking countries. The car tanked because ‘nova’ means “doesn’t go.” Fiat found they had to rename their “uno” in Finland, since “Uno” means garbage in Finnish. Canadian products require labeling in both English and French, which is why on some cookie boxes, the English phrase “without preservatives” has been unintentionally translated into the French “sans preservatives,” which means “without condoms.” ‘Nuff said.

Shun fads

The shelf life of a faddish name is short and sweet. It rises to the stratosphere of recognition then nosedives into obscurity faster than you can say, “radical,” “tubular” or “outta sight.” Another problem with fads is they’re often limited to one demographic or clique. In a market as broad and diverse as the U.S., it’s better to be safe than sorry.

Protect your image

If you’re like most companies, you worked hard and spent some real money creating the image of your company. So it only makes sense to protect your investment with a product name that’s consistent with your existing brands and image. Rolls Royce had to pull the name of its newest addition to the Silver Cloud line, which they tentatively named the “Silver Mist,” since in German, “mist” means manure. So build on what you have. A good example: Google’s entry into online shopping with Froogle. Incidentally, if you’re wondering where “Google” came from, it’s a variation on the math term googol, a huge number with endless zeros.

Don’t forget legal

Once you’ve settled on a few ideal prospective names, hire a good lawyer to make sure they’re not already being used and not confusingly similar to someone else’s in your industry.

Hopefully, this brief overview will help guide you through the subtleties of product naming. Remember, try to be unique and benefit oriented without being confusing or offensive. Avoid fads, abbreviations and tongue twisters. And, by all means, protect your image.

March 12, 2014 Today's Business, , , , , , , , , , 0 Read more >

10 Things Mark Twain Can Teach You About Adverting

10 Things Mark Twain Can Teach You About Adverting

“Many a small thing has been made large by the right kind of advertising.”

Advertising is life made to look larger than life, through images and words that promise a wish fulfilled, a dream come true, a problem solved. Even Viagra follows Mark Twain’s keen observation about advertising. The worst kind of advertising exaggerates to get your attention, the best, gets your attention without exaggeration. It simply states a fact or reveals an emotional need, then lets you make the leap from “small to large.” Examples of the worst: before-and-after photos for weight loss products and cosmetic surgery—both descend to almost comic disbelief. The best: Apple’s “silhouette” campaign for iPod and the breakthrough ads featuring Eminem—both catapult iPod to “instant cool” status.

“When in doubt, tell the truth.”

Today’s advertising is full of gimmicks. They relentlessly hang on to a product like a ball and chain, keeping it from moving swiftly ahead of the competition, preventing any real communication of benefits or impetus to buy. The thinking is, if the gimmick is outrageous or silly enough, it’s got to at least get their attention. Local car dealer ads are probably the worst offenders–using zoo animals, sledgehammers, clowns, bikini-clad models, anything unrelated to the product’s real benefit. If the people who thought up these outrageous gimmicks spent half their energy just sticking to the product’s real benefits and buying motivators, they’d have a great ad. What they don’t realize is, they already have a lot to work with without resorting to gimmicks. There’s the product with all its benefits, the brand, which undoubtedly they’ve spent money to promote, the competition and its weaknesses, and two powerful buying motivators—fear of loss and promise of gain. In other words, all you really have to do is tell the truth about your product and be honest about your customers’ wants and needs. Of course, sometimes that’s not so easy. You have to do some digging to find out what you customers really want, what your competition has to offer them, and why your product is better.

“Facts are stubborn things, but statistics are more pliable.”

In advertising, you have to be very careful how you use facts. As any politician will tell you, facts are scary things. They have no stretch, no pliability, no room for misinterpretation. They’re indisputable. And used correctly, very powerful. But statistics, now there’s something advertisers and politicians love. “Nine out of ten doctors recommend Preparation J.” Who can dispute that? Or “Five out of six dentists recommend Sunshine Gum.” Makes me want to run out and buy a pack of Sunshine right now. Hold it. Rewind.

“Whenever you find you’re on the side of the majority, it is time to reform.”

Let’s take a look at how these stats—this apparent majority—might have come to be. First off, how many doctors did they ask before they found nine out of ten to agree that Preparation J did the job? 1,000? 10,000? And how many dentists hated the idea of their patients chewing gum but relented, saying, “Most chewing gum has sugar and other ingredients, that rot out your teeth, but if the guy’s gotta chew the darn stuff, it may as well be Sunshine, which has less sugar in it.” The point is, stats can be manipulated to say almost anything. And yes, the devil’s in the details. The fact is, there’s usually a 5% chance you can get any kind of result simply by accident. And because many statistical studies are biased and not “double blind” (both subject and doctor don’t know who was given the test product and who got the placebo). Worst of all, statistics usually need the endless buttressing of legal disclaimers. If you don’t believe me, try to read the full-page of legally mandated warnings for that weight- loss pill you’ve been taking. Bottom line: stick to facts. Then back them up with sound selling arguments that address the needs of your customer.

“The difference between the right word and almost right word is the difference between lightning and a lightning bug.”

To write really effective ad copy means choosing exactly the right word at the right time. You want to lead your customer to every benefit your product has to offer, and you want to shed the best light on every benefit. It also means you don’t want to give them any reason or opportunity to wander away from your argument. If they wander, you’re history. They’re off to the next page, another TV channel or a new website. So make every word say exactly what you mean it to say, no more, no less. Example: if a product is new, don’t be afraid to say “new” (a product is only new once in its life, so exploit the fact).

“Great people make us feel we can become great.”

And so do great ads. While they can’t convince us we’ll become millionaires, be as famous as Madonna, or as likeable as Tom Cruise, they make us feel we might be as attractive, famous, wealthy, or admired as we’d like to think we can be. Because there’s a “Little Engine That Could” in all of us that says, under the right conditions, we could beat the odds and catch the brass ring, win the lottery, or sell that book we’ve been working on. Great advertising taps into that belief without going overboard. An effective ad promoting the lottery once used pictures of people sitting on an exotic beach with little beach umbrellas in their cocktails (a perfectly realistic image for the average person) with the line: Somebody’s has to win, may as well be you.”

“The universal brotherhood of man is our most precious possession.”

We’re all part of the same family of creatures called homo sapiens. We each want to be admired, respected and loved. We want to feel secure in our lives and our jobs. So create ads that touch the soul. Use an emotional appeal in your visual, headline and copy. Even humor, used correctly, can be a powerful tool that connects you to your potential customer. It doesn’t matter if you’re selling shoes or software, people will always respond to what you have to sell them on an emotional level. Once they’ve made the decision to buy, the justification process kicks in to confirm the decision. To put it another way, once they’re convinced you’re a mensche with real feelings for their hopes and wants as well as their problems, they’ll go from prospect to customer.

“A human being has a natural desire to have more of a good thing than he needs.”

Ain’t it the truth. More money, more clothes, fancier car, bigger house. It’s what advertising feeds on. “You need this. And you need more of it every day.” It’s the universal mantra that drives consumption to the limits of our charge cards. So, how to tap into this insatiable appetite for more stuff? Convince buyers that more is better. Colgate offers 20% more toothpaste in the giant economy size. You get 60 more sheets with the big Charmin roll of toilet paper. GE light bulbs are 15% brighter. Raisin Brain now has 25% more raisins. When Detroit found it couldn’t sell more cars per household to an already saturated U.S. market, they started selling more car per car—SUVs and trucks got bigger and more powerful. They’re still selling giant 3-ton SUVs that get 15 miles per gallon.

“Clothes make the man. Naked people have little or no influence on society.”

Who gets the girl? Who attracts the sharpest guy? Who lands the big promotion? Neiman Marcus knows. So does Abercrombie & Fitch. And Saks Fifth Avenue. Why else would you fork over $900 for a power suit? Or $600 for a pair of shoes? Observers from Aristotle to the twentieth century have consistently maintained that character is immanent in appearance, asserting that clothes reveal a rich palette of interior qualities as well as a brand mark of social identity. Here’s where the right advertising pays for itself big time. Where you must have the perfect model (not necessarily the most attractive) and really creative photographers and directors who know how to tell a story, create a mood, convince you that you’re not buying the “emperor’s clothes.” Example of good fashion advertising: the Levis black-and-white spot featuring a teenager driving through the side streets and alleys of the Czech Republic. Stopping to pick up friends, he gets out of the car wearing just a shirt as the voiceover cheekily exclaims, “Reason 007: In Prague, you can trade them for a car.”

January 20, 2014 Today's Business, , , , , , , , , 0 Read more >

What are The Successful Great M’s

What are The Successful Great M’s

People who have studied successful people over the last 300 or more years have found certain traits that accounted to their achievements.

These success techniques not only helped them forward but also kept them there even in times of depression, recession or other personal disasters.

Four of them are The Great M’s of Success in business and life.
<b>Mentoring, Masterminding, Marketing & Motivation</b>

I have heard it repeated over and over again, “Get Yourself a Mentor.”  Get help, advice and guidance by someone who has already been there and made it. A mentor can save you years to a lifetime of mistakes.  They can excel you forward, in ways you never could on your own. You’ll have a much greater ability to achieve your goals because you will have a blueprint to guide your way.

Surprisingly, many people if not most will go to a friend or relative for advice. People who have never succeeded and have no ambition to go anywhere, and then these same people are surprised when they too don’t succeed or even get very far. Then they look for excuses and reasons outside them selves for the failures. Such as recession, location, or even competition muscling in.

Accomplished people also belonged to a <b>Mastermind group.</b> They are people like you, entrepreneurs working towards a better life.

The collective power of the group brings increased knowledge that can help you resolve challenges that you may have. They also keep you motivated and accountable. The power or synergy of the mastermind group has shown over and over its ability to help people overcome any problems.

Each week, each person in the group would state what they have accomplished, what they are doing next and ask for assistance with any matters.  The group as a whole then works together to come up with solutions.  Discover just how powerful this is in moving you forward and achieving your desires. It also gives you the very important ability to give back to the group by helping them.

A small sample of people in or were in masterminds are: Henry Ford,  Firestone, Napoleon Hill, Andrew Carnegie, Anthony Robins, Mark Victor Hansen, Jack Canfield, Joe Vitale, Joel Christopher and so many more.

The third M is <b>Marketing.</b> No matter what your business is, if you don’t market yourself or business, you won’t get very far. You can’t expect to hide under a blanket in the corner and hope that someone finds you.

Marketing is more than just advertising. It’s understanding your target market and knowing how to promote to them and the benefits that your product or service will provide them.  Without this knowledge, you will either not attract anyone to you or you can waste a lot of money with zero results.

It pays to find people who understand this and can help guide you.  They can help you define your niche’, explain copywriting and the magic of words. They can show you the difference between features and benefits and why they are so important. And they can teach you how to test everything for positive and increased results.

Finally, the fourth is motivation. Motivation is the juice that keeps you going, that allows ideas to progress and persevere when times are tuff.  No matter how great your product or service is, if you don’t stay motivated, you probably won’t last through the hard times.

There are many ways to help you stay motivated. One is to be around others that are also moving forward. A second is to write down and post right in front of you, Why You Are Doing This. Get specific and detailed as possible. Then post it in front of your computer or where ever you work the most.  Look at it often to remind your self why and what your motivation soar.

Grasp on the marvelous Ms and jumpstart your own goals dreams and desires.

January 11, 2014 Today's Business, , , , , , , , , , , , , , 1 Read more >

Getting More Results from Your Marketing

 Getting More Results from Your Marketing

The moment I decided to specialize as a direct response copywriter (which means you get a response directly from the marketing materials, there’s no middle person involved, like a sales rep) I knew there would be one thing that would determine if I would be eating steak or eating mac and cheese.

And what’s the one thing? The results I got for my clients.

Therefore, improving results became a pretty big focus of mine. You might even call it a passion. (Some people who aren’t nearly as nice have called it in an obsession.)

Regardless, here are 5 tips that can help you improve the conversions of your marketing materials.

1. Know who you’re talking to. If I hear anyone say “women are my potential customers” or “anyone with skin is my target market” (yes, that really was a direct quote from someone who sold Mary Kay or Arbonne or something like that) I will send my border collies (all 3 of them) to your house and force you to play fetch with them until your arm falls off. Seriously, the quickest way you can end up with the most dismal results imaginable is to try and talk to everyone. Come up with a specific customer — the more specific the better — and make sure your marketing materials speak directly to that customer.

2. Make sure you write benefits, not features. This one is probably the hardest one to “get” but also one of the most critical. People buy benefits, not features, so if you only talk about features you’re just asking for people not to buy what you’re selling.

So what is the difference between features and benefits? Features are a description of a product — for instance, if we’re talking about a diet pill, a feature would that the product is a pill. A benefit would be the solution the product provides — in this case, losing weight.

As much as you possibly can, write about why someone should buy your product. No one buys diet pills because they like taking pills, they buy them to lose weight. Think of the solution your product or service provides and write about that.

3. Work on that headline. David Ogilvy, famous ad man and author of Confessions of an Advertising Man, has said that people make the decision to read your marketing materials based your headline.

Your headline should: a. speak to your potential customers, b. contain a benefit, c. be so compelling your target market is compelled to read further. That’s a lot to ask for from basically a handful of words. So don’t rush the process — take as much time as you need to create the very best headline for your particular piece.

4. Don’t forget the call to action. You’ve got to tell people what to do next. If you don’t tell them what you want them to do, chances are they won’t do anything.

Don’t assume your potential customers know what you want them to do. They don’t. They can’t read your mind. Nor do they want to. They’re busy people. They don’t have the time or the energy to figure things out. Tell them what to do next, or don’t be surprised when they don’t do anything.

5. Use P.S.’s or captions. Postscripts (P.S.) are the second most read item in a sales piece. What’s the third? Captions. (The copy under photos, diagrams or other illustrations.) Now that you know that, think of the ways you can use either or both of those items in your pieces. Maybe you put a special offer in there or you highlight a particularly compelling benefit. Or you tell them again what you want their next step to be. Whatever you do, don’t waste that space.

If you even do just one of these tips, you should start seeing better results. Work on all five and you might be amazed at how much your results improve.

December 30, 2013 Today's Business, , , , , , , , , , , 0 Read more >

Focusing on An Effective Adverting

Focusing on An Effective Adverting
Get out all the ads you ran last year. Go ahead. Tear them out of your magazines or newspapers (if you’re lucky enough to have proof sheets, so much the better). Tear out your competitor’s ads too—as many as you can get your hands on. Next, fold the company names, addresses and logos out of view. If the company names are in the headlines block them off with paper and tape. Now tape them up to the wall, putting yours on top, your competitors’ below. Now back off, at least five feet. We’re going to gradually close in on the most effective ad in the group (hopefully one of yours).

The “Eye Test” View

First, and this is very important, don’t read any of them. Instead give them a quick, visual once over—what I call the “Eye Test.” Do your ads stand out? Or do they dissolve into the mush of sameness? Remember, your audience will see your ad, not in a vacuum but with dozens of competitive ads in the same or similar magazines or newspapers. If your ads stand out, you’re ahead by a length.

Step in, Feel the Image

Now move in a little closer to your ads. Close enough to get the feel or image they project Like a new salesperson who walks through the door, the first thing people react to is the overall image he or she projects. It’s the same with advertising. The colors, the design, the typeface should be consistent with the image of your company. A tennis shoe salesperson can wear a referee shirt and a whistle around his or her neck, a medical sales rep can’t. If your ads are in sync with the image of your company, you’re a step closer to your audience—and a sale.

Are You Projecting a Consistent Look?

Next comes an equally important aspect: consistency. All your ads should project the same image. No, they don’t have to have the same visual or the same headline. They should, however, look like they all come from the same company. After all, this image is your “familiar face” in the crowd. It’s also something you worked very hard to create. And it’s uniquely yours, no one else’s. Just like a good salesperson who finally got in the door to make that first sale. You wouldn’t dream of switching salespeople after that. If your ads look like they came from several different companies, your audience might assume your product does. If your ads pass this test, effective advertising is within your reach. Which is exactly where you need to be for the next step. Focusing on An Effective Adverting

Arm’s Length for Positioning

An arm’s length away from your favorite campaign of ads. The object of this test is to see how well you’ve positioned yourself. Yes, you can now read your ads, but not for details. How you position yourself should be fairly evident by the time you finish the first paragraph. Positioning is basically how your audience perceives your product, service or company. For example, businessmen, engineers and students all need computers, yet each has a different idea of what computers can do for them. Advertise a computer to a businessman and you might do better to position it a management or accounting tool. Students might respond better to an ad showing computers as a writing and study aid. And engineers would be better persuaded to buy a computer if you positioned it as a design or research tool. In each case, the products are the same but the positioning generates the unique appeal for any given market. And the greater the appeal, the greater the sales. If you’ve done your research, your positioning should bring the reader a little closer to your ad and your product. Focusing on An Effective Adverting

Move in to One Ad

We’re now going to concentrate on one ad. So pick your favorite one and move in close enough to read it in comfort. The headline and visual should answer the question “what’s in it for me.” If it doesn’t do that quickly and effectively, your audience may gloss over it without ever bothering to read it. Some of the best salesmen in the world start their pitch with a direct customer benefit—even before they introduce the product. They’ve learned that customers want to know right off what the product can do for them—the big benefit. If your product’s benefit is buried in the body and your main visual is an un-involving product shot or a photo of earth floating in space, your ad won’t go the distance. And the sale will go to your competitor.

The Revealing Close-up

Ok, time for the close-up: the body copy. It should “payoff’ or back up the claim you made in the headline by forcefully and effectively communicating your product’s key benefits. In essence, you still have to answer the Question “what’s in it for me,” but now you have more room to do it. You can be flowery, you can be humorous, you can even get technical. But you must convince the reader that there is a strong benefit to be gained in choosing your product over the rest. If you‘ve done a good job, your ad goes the distance. What’s left is what all good salesmen do before they leave. Focusing on An Effective Adverting

Close in and Ask for the Order!

For this, you’ll have to get in close to the bottom of your ad. Close enough to read your call to action, which should be short and direct, leaving no doubt in the reader’s mind what to do after reading the ad—call, clip a coupon, circle a bingo card. It should also be clear as to what the reader can expect to receive—more information, arrange a demo, have a salesperson call, get a trial sample. The reader shouldn’t have to get too close to read this either (don’t put this or your phone number in fine print). Remember, when a salesperson asks for the order or gives his or her phone number, it’s always loud and confident, never a whisper.

There are obviously many market, demographic and personal factors we haven’t considered. But if you meet the key objectives we’ve introduced, your audience can’t help but close in on your ad—and your product. And that’s what effective advertising is all about. Focusing on An Effective Adverting

December 24, 2013 Today's Business, , , , , , , , 0 Read more >

Your Template For A Winning Sales Letter

Your Template For A Winning Sales Letter.
Your Template For A Winning Sales Letter.Your Template For A Winning Sales Letter. Writing a winning Sales letter is one of the ways to sell a product/ebook/software on the Internet. Not everyone feels up to writing such a sales letter. So we either struggle to do so, or hire a copy-writer to do it, or buy copy-writing software. Winning letters are ones which follow a system. The following template is one such system. Your Template For A Winning Sales Letter.
1. Writing the headline: The headline should answer the question: What is the biggest benefit of your product/ebook/software. Think of the biggest benefit. At first many will come to mind. Your task is to think of one that is the biggest. Put this benefit at the end of any one of the following questions:
* Would you like to …?
* Who else would like to …?
* How would you like to …?
You can think of more such starters for your headline. Your Template For A Winning Sales Letter.
2. Write the opening line. This is an answer to your headline. Some thing which says: “If you would like to know more about … then this is likely the most crucial information you ever read.” Fill the blanks with the most important benefit of your product.
3. Mention the name of your product and give the visitor the information about what they are going to find in it.
4. Imagine the over all benefits of your product; write them down in sentence format. Suggest your visitor also imagine these benefits.
5. Now list out the specific benefits and / or the features in bullet form. These bullets should help your visitors get a taste of the number of specifics they can get from your product. Your Template For A Winning Sales Letter.
6. Now make your offer. Suggest the price you could have charged for such a quality product. Specify that you are actually charging much less so that many more people can have access to the results of your hard work and because you understand the need for such a product.
7. Time to offer bonuses. Offer at least one bonus if not more. With each bonus list the benefits that the visitor will get. Also mention the price of each bonus. At the end of the list of bonuses mention the total value of the bonuses.
8. Time for testimonials. Plug in testimonials of actual people who have used your product and have found it useful, with their names and where they are from.
9. Write your guarantee/refund policy. This will make them feel in control of the purchase. Set a refund period while you are at it. Usually the service provider that you use to collect payments and deliver your products will specify in their terms and conditions the refund period that they will accept. Your Template For A Winning Sales Letter.
10. Call for action. Paste your purchase button now. So that your visitor can make their purchase.
11. You are done. Edit this letter using Dreamweaver or any other WYSIWYG editor of your choice and set it up on your website.

Your Template For A Winning Sales Letter.

February 7, 2013 Today's Business, , , , , 1 Read more >